Launch Date of Recall: October 17, 2023If you have purchased an EDGE ROPE 9mm x 80m or an EDGE ROPE 9mm x 100m SIMOND between1st January 2022 and 17th October 2023 inclusive, you are affected by this information.We kindly request that you stop using this product.As part of our quality control processes, we have identified that the sheath of the rope may wear suddenlyduring falls, no longer providing adequate protection to the core of the rope. Although this rope complieswith current standards, it does not meet our quality requirements and our commitment to ensuring maximumsafety for climbers.As a precautionary measure, we therefore ask you to stop using your product immediately.We invite you to return your rope to your nearest DECATHLON store, where you will be refunded.Our customer relations centre is available to address any of your inquiries by WhatsApp at +44 (0)748 3068343, Monday to Friday from 9 a.m. to 8 p.m., Saturday and Sunday from 9 a.m. to 6 p.m. or by email atcustomer.enquiries@decathlon.com.We appreciate your understanding and apologise for any inconvenience this may cause.
Might explain why I was struggling to find one of these on sale the last few months!I wonder if there's any conditions on the refund? I've got one that was purchased in the affected period but has seen pretty heavy use...
