OK my mat arrived today, and like Dolly's the foam is in the wrong way round. Not a big problem to rectify, except that being stored folded backwards seems to have left the thicker foam at the fold line stretched wafer thin, leaving a really thin line down the middle of the mat which feels like it hardly got any padding, in stark contrast to my 2 yr old pod in the car boot which feels fine in comparison.
Hi Dave,I've got the Pad you returned in front of me now. I can see the issue you are talking about with the crease. I suspect this would disappear with a bit of use, though obviously we have no problem with you returning it. I've done as much checking as possible of what's gone out. It seems like just a handful that have the foam packed the wrong way round. I'm going over to the warehouse now to see if I can get a replacement. We haven't got much stock left so if there's not a good one I'll sort a refund.My apologies for the inconvenience. Thanks for your feedback and patience. I'll send something out as recompense for your trouble.
Webbo - how much for the rental of your magic dog? (does it also heal gammy metatarsals?)