but I'm still ok to turn it into a go-cart right?
I ordered mine a fair while ago now too when it said 1 left, checked the website straight after and was down to 0. I have an order confirmation and order number but no promised email of dispatch. Not impressed.
So no reply to the email I sent about this at 10 am this morning either, the service just gets better. Anyone had this sorted?
Still no refund or contact at all after an initial email asking if I wanted anything else. Anyone managed to get a refund yet? This customer service is definitely up there as the worst I have ever dealt with. Whats the deal with all of this going through PlanetX despite my order being with POD?
Hi Tom,Thank you for your email. I will not cancel and refund the order for you.I apologise for any inconvenience this may have caused.Please allow 3-5 working days for the funds to appear back in your account.Kind Regards,******* *******