Another fine lesson in positive reasons to buy British.
I somehow (no idea) cracked the flange (disc-side) on an old HOPE XC front hub - I did have a slight clanger while riding one-handed to the beach with my surfboard under one arm.
I emailed HOPE and asked "pretty please" is there anything you can do to sort me out? Lo and behold they have replaced the entire Hub body FOC and sent it back to the office today (6 day T/A)!!
I bought the hub c.2006 so in my opinion this represents pretty stellar customer service.
Smashing; cheered my right up after falling in the Leeds-L'Pool canal yesterday on a rainy bike ride....
BUY BRITISH!
(DISCLAIMER: I am in no way affiliated ith HOPE or any of their distributors/retailers. I just like shiny things)