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MS geek help req'd. (Read 1854 times)

mark

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MS geek help req'd.
January 08, 2004, 10:16:44 pm
As of this evening Word is taking around 35 seconds to fire up whereas before it took just a second or two. The only change I have made is a reorganisation of the files on my hard disk. No idea if that's relevant. Any suggestions of what may have happened and how I can remedy it? I'm running XP and Office2000 Pro, fool that I am.

Bubba

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#1 MS geek help req'd.
January 08, 2004, 10:23:44 pm
Could be loads of things - I'd uninstall and re-install Office for starters. That's a fairly painless thing to be going on with.

Btw I have Office 2003 if you fancy it...

mark

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#2 MS geek help req'd.
January 08, 2004, 10:27:27 pm
Tried that but no change.

Bubba

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#3 MS geek help req'd.
January 08, 2004, 10:32:58 pm
I hate it when windows goes bad. When was the last time you installed windows?

I think it's almost a fact of life that you have to re-install windows every few months. Some guys at work do it every week.

Have you tried Norton Utilities, and a full anti-virus scan?

Best thing to do in future is:
- Split your drive into C/D/E (and maybe more) drives
- Install *only* windows + office into C
- The rest of your programs into D
- Your data, etc into E

That way, if it all goes bad, you can re-install windows without affecting your data.

As soon as you install windows and all your programs, run an imaging utility like Acronis TrueImage or Norton Ghost. Then, when it all goes tits up again, you just restore back to the image and all is fine again.

Jim

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#4 MS geek help req'd.
January 09, 2004, 06:11:55 am
I have to agree with bubba there. when windows starts going strange there is only one thing for it - a re-install. mine is long overdue and well needed, hopefully get it done this weekend

dobbin

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#5 Re: MS geek help req'd.
January 09, 2004, 09:46:25 am
Quote from: "mark"
As of this evening Word is taking around 35 seconds to fire up whereas before it took just a second or two. The only change I have made is a reorganisation of the files on my hard disk. No idea if that's relevant. Any suggestions of what may have happened and how I can remedy it? I'm running XP and Office2000 Pro, fool that I am.


The key to answering this one is in the question. Mark says he reorganised his files - I'm betting he had a good clear out and deleted loads of old crap he didn't need any more.

In WinXP's file systems, a data file over a certain size is stored in several chunks or fragments rather than in a single contiguous sequence of bits in one place on the storage medium, a process that is called fragmentation.

If you delete files from your hard disk, you should also defragment the drive, this is because the files that have been deleted have freed up discontiguous space on the volume thus the next file that gets written is written to the newly free space - and immeadiately its fragmented and access times are slow as the disk head must jump from a to b and back again.

First things first, run the defragmentation tool that comes with Windows SeXwee, you can fire this up by right clicking My Computer, then selecting manage - its pretty obvious from there. Have a look at the display pane in the bottom view - this shows what portion of the allocation is used for system files - they're bright green on my client - if these are discontiguous across the volume then the likely reason for the slow down could be page file defragmentation. Now, the main detractor from the M$ tool that comes with Windows is that it is not possible to defrag a file that is in use, so you need this http://www.sysinternals.com/ntw2k/freeware/pagedefrag.shtml which is a tool that will not only sort out your page files but also your reg hives too.

Re: Bubba's idea about C, D and E - keeping everything separate - its a great idea to keep your data on a separate partition but don't be fooled into thinking that by installing all your programmes onto D that rebuilding onto C will restore all your apps - it won't! programs make registry entries that live on C! regular reg backups will sort this - but if you're so damn worried use the D partition for taking ghost images of the C - job done!

Bubba

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#6 MS geek help req'd.
January 09, 2004, 10:02:03 am
Not sure fragmentation would account for a 35 second delay though...

Yeah, I'm not saying that running apps on D will allow you to use them after a windows re-install...but I've found windows is much happier if it's set up this way - not entirely sure why.
The other advantage of this method is that if you do re-install windows and reformat C:, you keep all your other apps settings and work files when you re-install them.

mark

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#7 MS geek help req'd.
January 09, 2004, 10:44:09 am
I had already defragmented the drive after my reorganisation but that made no difference.

What has made a difference is a night off. Booted up this morning and it's back to being very fast. I don't know how many times I rebooted yesterday and it never made a difference but it's back to normal after a night's sleep. Computers. They're just rubbish aren't they?

Thanks for the suggestions.

 

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