Their was an Indian couple in their 70s who really hadn't a clue what was going on and were very concerned about their son meeting them on the other side. All the officers did was take the piss out of their accents and tell them that their situation was their own fault. Er?! Also another guy in their went up the front desk saying in a loud voice that it was rediculous that they had detained him and he was missing business meetings all because the pen his pocket had slipped inside his passport and drawn across one of the pages. They weren't happy with his back-chat so one of the officers called on his CB radio a a few of them rushed in a leg-cuffed him to the waiting chair!