[James Malloch]

I’ve no idea why this is but I see people to have a lot of issues using UKB on my iPad & iPhone when connected to certain WiFi’s.

Other websites run perfectly at the same time, and if I turn WiFi off & use mobile data things load instantly. However I often give up loading a page and do something else for a while before coming back to check if it’s working again (more on my iPad when I have to use WiFi).

I don’t know if it’s just the few connections I’ve had but I have issues multiple times a day and other sites work perfectly. So it’s either a UKB thing, or something specific to UKB on my WiFi (though half that time it works perfectly).

I use Safari to browse rather than the app. Pages seem to just get stuck trying to open. I wondered if there could be any obvious reason for it?

[SA Chris]

Happens to me sometimes, using laptop and Chrome. Sometimes a page takes ages to load, other times instantly.

[tomtom]

In the last couple of weeks ukb has been fairly crap at loading tbh. Was thinking of posting. 👍

[remus]

I've had similar issues on my android phone. As you say, it seems to get stuck loading a page. Anecdotally it seems a little better at what I guess would be quiet times of day. Sometimes it seems to help if I let it chug away for a few seconds and then try and reload the same page.

[Offwidth]

Similar problems on my tablet on Chrome.

[James Malloch]

The odd thing for me is how switching to mobile data instantly improves it.

[shark]

Sorry about this.

I’ve asked Sam to look into it.

[Lopez]

Weird. UKB has always been pretty crap for me, loads of timed out connections and bad gateway 502's, but the last week or 2 has been working spot on