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one stop digital (Read 1131 times)

SA Chris

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one stop digital
May 10, 2021, 11:06:14 pm
After destroying my DSLR, it looks like I'm getting insurance settlement based on random googling by assessor and finding this company sells the same DSLR for £400 less than any reputable UK Stores.


http://www.onestop-digital.com/pentax-k-1-mark-ii-camera-body.html?gclid=EAIaIQobChMI2KGl4qG68AIVk2DmCh0EQwphEAQYAyABEgIplvD_BwE

https://www.google.com/search?q=pentax+K1+Mk+ii&rlz=1C1VSNA_enGB599GB611&source=lnms&tbm=shop&sa=X&ved=2ahUKEwjm8YX-i8DwAhVV5uAKHaZMAl4Q_AUoAXoECAEQAw&biw=1920&bih=1089

Should I be concerned? They look dubious, some trust pilot reviews say they are Hong Kong based. Be interested to hear any positive reviews.


tomtom

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#1 Re: one stop digital
May 11, 2021, 07:15:59 am
A partial answer Iím afraid Chris.

Pre brexit I bought an iPhone from CameraWow - a similar HK based retailer.

It took about 10 days to arrive - and was fine apart from only having a 1 year warranty (as technically sold outside the EU) - which did stop me getting one repair done under warranty after 23 months (ugh..).

Tl;dr etcÖ check the warranty situation (if thatís important) and there may now be VAT pay now? Or it may be no different from 2-3 years ago.

Though if the insurance company are paying can it become their problem?

Fultonius

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#2 Re: one stop digital
May 11, 2021, 07:22:53 am
After destroying my DSLR, it looks like I'm getting insurance settlement based on random googling by assessor and finding this company sells the same DSLR for £400 less than any reputable UK Stores.


http://www.onestop-digital.com/pentax-k-1-mark-ii-camera-body.html?gclid=EAIaIQobChMI2KGl4qG68AIVk2DmCh0EQwphEAQYAyABEgIplvD_BwE

https://www.google.com/search?q=pentax+K1+Mk+ii&rlz=1C1VSNA_enGB599GB611&source=lnms&tbm=shop&sa=X&ved=2ahUKEwjm8YX-i8DwAhVV5uAKHaZMAl4Q_AUoAXoECAEQAw&biw=1920&bih=1089

Should I be concerned? They look dubious, some trust pilot reviews say they are Hong Kong based. Be interested to hear any positive reviews.

Do you mean the settlement is £400 less because the is guy is basing it on the cheapest dodgy looking company he can find?

If so, then yes - I'd be pushing back and asking for a UK based shop, full warranty etc.


Johnny Brown

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#3 Re: one stop digital
May 11, 2021, 08:15:35 am
A grey import is not a like for like replacement, refuse to accept it.

Fultonius

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#4 Re: one stop digital
May 11, 2021, 08:18:12 am
A grey import is not a like for like replacement, refuse to accept it.

To be fair, the original was a grey import Chris, no? Hand delivered from the US via Yosemite ;-)

I'm racking my brains to think where we actually picked it up - was it San Fran?

SA Chris

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#5 Re: one stop digital
May 11, 2021, 08:52:56 am

Do you mean the settlement is £400 less because the is guy is basing it on the cheapest dodgy looking company he can find?

If so, then yes - I'd be pushing back and asking for a UK based shop, full warranty etc.

Yeah, pretty much the above. It's the first thing that comes up on google, not exactly in depth research. For a reputable insurer (M&S) it feels a bit dubious. Original camera was delivered to your mate AY in San Fran. So technically it was a grey import (not that it's relevant here) but at least it was via one of the most reputable camera companies in the US, with a contact in the US if there were issues.

Thanks for the responses guys, confirms my suspicion. I'll push back.


Fultonius

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#6 Re: one stop digital
May 11, 2021, 10:05:23 am
Ah yeah!  That's how it worked. The pizza we went out for that night cost about 3 days food for the rest of the trip haha. SF is priceeeeeey!

SA Chris

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#7 Re: one stop digital
May 11, 2021, 03:02:39 pm
It is indeed!

Just pushed back, they agreed it looks a bit of a dodgy company, they have offered price from Jessops which is fortunately the only camera retailer left in Aberdeen now John Lewis isn't reopening.

SA Chris

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#8 Re: one stop digital
May 11, 2021, 03:25:26 pm
Ah, except Jessops is closed too.

 

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