my experience is only as a consumer - boxes of bottles from Master of Malt, The Whisky Exchange, and Brewdog. A perusal of my email box finds that they all used Parcelforce (normally for around £5-6 P&P costs on my order - for up to 12 bottles).
Didn't Craig Devonshire have something to do with the wine trade?
Never ever use Citilink (or Citylink). Dire. Terrible. From Hull I have to go to Scunthorpe and shitty one small window 'reception' in an industrial estate that may as well be in Vladivostok to pick up parcels if they can't organise their fuckwit selves to deliver when they should. Parcelforce have always been OK for me..
I might be pissing in the wind here but does anybody have any experience of moving cases of wine/spirits around the country and with any degree of reliability!?
Not sure what your potential loss is Tom but purely anecdotally, when pricing up couriers for a valuable item my conclusion was that Parcelforce were the only ones I'd have felt comfortable with both in term of cost, and the apparent quality of their confidence in terms of inclusive cover and terms etc. An added bonus for me was being able to drop off myself when I need to at a convenient location rather than waiting in for a possible collection.