True dat, but the wife is the same as me. Jon at Outside reckons about half of their customers reject scarpa shoes out of hand because of this. Seems like crazy boot design.
TomTom is on the money, different feet etc. Plenty of people have real trouble with the blancos and their achilles. Plenty of people rave about the Magos but they won't fit me. Muiras are meant to be amazing but I can't get a good fit etc.
Interestingly Nat had a pair of Vapour V Velcro (Womens) and those nipped her Achilles quite a lot initially. However, there's a little bit of material above the rubber on the heel and she spent a while bending it back and forth, it stretched and the pain was gone. I then never heard the last of how much better they were than her 5.10 shoes and why did I make her buy a pair of whites instead of a second pair of Scarpa shoes.
You also can't argue with build quality. Don't get me wrong, I love my 5.10s but with everything from approach shoes (used for that and aid) to climbing shoes, Nats scarpa or sportiva versions of whatever I had outlasted my 5.10s noticeably, the low point was a pair of guide tennies that started breaking after a mere 6 miles.