Last week I had to post a cheque to a seriously irate contractor. So because the previous one went missing in the post I sent this one recorded delivery. Of course this too has been fucking well lost and although I can show that it was posted the system doesn't allow you to trace where the letter has gone........
So here's the email to Mr Corzier the chief cvnt
Sir, I doubt you or your PA take the time to read what must be a deluge of similar complaints from disatisfied customers, however since the complaints service isn't worth the effort I'll simply vent my spleen without spending an undue amount of time on what is in all reality going to be a waste of effort
At 16:57 on 16 July 2009 I posted an letter to via first class recorded delivery assuming that this would be, as it used to be, trackable.
Of course the letter and contents have not arrived nor has a note explaining why the letter could nor am I advised why the letter could not be delivered. Further the system advises me that the item cannot be traced, only that it was accepted at the post office, which is less than useful considering that this information is printed on the receipt.....
So what the bloody hell is the point of the additional 75p?
The long and the short of it is that I will now have to send a cheque for countersignature, costing £1.14 and then send this cheque to the payee costing £1.14 . . . . blah blah blah you're not listening are you?
I bet that black and white cat has eaten the letter, or the postman had a bone in his leg that day or have you got a better excuse for not being able to track a letter sent via a method whose sole purpose is to allow the letter to be tracked and evidence the time and date of receipt and the name of the recipient?
A sensible donation to charity will follow a reasoned response to this email.
Yours Sloper